Back to all

Make your Service Visit at Tuffy Pelham a Good One

March 28, 2021

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Tuffy Pelham
3422 Pelham Parkway
Pelham, Alabama 35124
205-624-2190
https://www.tuffypelham.com/

More articles from Tuffy Pelham

Going (Lug) Nuts (Lug Nut Replacement)

October 27, 2025

Here's a part of your vehicle you probably don't think about much: lug nuts. They're what fasten your wheels onto your axles. Pretty important, right? In order to take the wheels off your vehicle to service the brakes, rotate the tires, etc., the lug nuts have to be in good shape so a wrench wi... More

What's in a Number? (What Tire Numbers Mean)

October 23, 2025

You've probably never paid much attention to the writing on the sides of your tires, but they contain a wealth of information. There's a long combination of letters and numbers that can tell you a whole lot about what tires your vehicle was designed to be riding on. Let's check out this example... More

Steer Clear (Power Steering Pump Replacement)

October 12, 2025

When it comes to ease and precision of steering, todays vehicles are engineering marvels. One of the keys to just how good steering is lies in the refinement of power-assisted steering which we know simply as power steering. At the heart of the system is an electrically or belt-driven power ste... More